Can you order grocery delivery by phone in the UK?

There are a number of supermarkets and dedicated grocery delivery services in the UK that you can order from through their app or website.

Several supermarkets and organisations offer grocery delivery by phone as an alternative to online grocery delivery services.


Doorstep Delivery Service is available to the vulnerable and elderly to phone and order essential food items.

You can order groceries by phone for delivery. The order will take 24 hours to process and will be delivered by Morrisons staff.

Contactless payment is made on delivery.

There is no delivery charge for this service.

Call 0345 611 6111 and select option 5 to place your order.

 Any order placed before 5 pm Morrisons will aim to deliver the next day.

To use this service, you must live within 10 miles of a Morrisons store. Check My Morrisons Doorstep Deliveries for more information.

Sainsbury’s Telephone Shopping Service

Sainsbury’s offers a home delivery service where you can order grocery delivery by phone. You speak to an assistant who takes your order; once you have registered, you only need your shopping list!

Next-day deliveries can be placed up to 6.00 pm the day before and are usually for an early slot (before 10.30 am). Orders can be up to three weeks in advance.

The minimum price for an order is £25.00, and for orders under £40.00, there is a £7.00 delivery charge and a £2.95 order charge. For orders totaling more than £40.00, these charges are less. For deliveries on Tuesdays, Wednesdays, and Thursdays, there is a reduction in the controls (deliveries on Fridays, Saturdays, Sundays, and Mondays cost a little more).

To use this service, customers need to register by ringing 0800 328 1700 and selecting option 1 and then option 1 again. You will get through to an assistant who can write you. They will need your name, address, Nectar card (if you have one), bank or credit card for payment, and telephone number to be used when placing orders.

If a carer or family member is placing the orders, their name should also be added to the account.

Telephone ordering service for vulnerable customers who have been offered a slot and cannot place their order online. For customers who are vulnerable and registered with Sainsbury’s via the Shielding Service, call 0800 917 8557 to access this service. 

Age UK

It is often a question for older people: Can you order grocery delivery by phone? Some local Age UKs offer food shopping services using supermarkets’ online stores. The order is placed on behalf of the older person, and delivery is made to the person’s home by the store at an agreed date and time. Check what is available in your area at: 


DeliverCart is an on-demand grocery delivery service with personal shoppers that will complete orders from top retailers for its paying clients, including Tesco, Aldi, and Booker Wholesale. They now deliver groceries in Birmingham but intend to serve the entire UK eventually. More than 20,000 groceries and home products are available from various retailers, and you can get them delivered to your door in as little as 60 minutes.

Once customers have placed their order online via the website or app, customers can add, amend, or cancel their grocery delivery by phone at 0121 3405800. DeliverCart has a 24-hour dedicated customer service team based in the UK to help you with any query. Check what is available in your area at

The goal of DeliverCart is to revolutionise grocery ordering. You can get the items you love delivered straight to your house by a team of seasoned personal shoppers who complete your order by visiting local and national chains and favourite grocery stores.

Amongst the cheapest grocery delivery services in the UK, DeliverCart has discount supermarkets like Aldi on its platform and bulk buy wholesalers like Booker Wholesale that offer huge savings to their customers.

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